Shipping and Returns

Organicasap.com Shipping and Returns

We hope you love shopping with Organicasap.com. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

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Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders you place with Organicasap.com late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.

Delivery addresses in Alaska, Hawaii, Puerto Rico, and Guam should add an additional $25.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST).

Shipping costs are based on your order quantity and the shipping method you choose. We offer an extensive variety of shipping options, estimated time of arrival of which are available in the comparison chart below.

Shipping Option

Estimated Shipping Time

Aramex

5-9 days

DHL

4-7 days

EMS

15-30 days

FEDEX

4-9 days

TNT

5-9 days

UPS

3-7 days

Japan Exclusive Line

3-5 days

Europe Exclusive Line

9-15 days

HongKong Exclusive Line

2-4 days

Vietnam Exclusive Line

3-5 days

UPS Exclusive Line for Cells

3-7 days

Japan/South Korea Exclusive Line for Cells

3-5 days

Australia/New Zealand Exclusive Line for Cells

5-9 days

Europe Exclusive Line for Cells

9-15 days

USA FEDEX Exclusive Line for Cells

8-10 days

Russia Express

14-25 days

Belarus Express

14-25 days

Kazakhstan Express

14-25 days

Returns and Replacements

We want you to be completely happy with your Organicasap.com order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.

Returning Merchandise by Mail

On the back of the packing slip enclosed with your Organicasap.com order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for Organicasap.com to process your return.

Items not as ordered or described

You may request exchange for items not as ordered or described by providing a picture or a video of the item and your order number. Your request will be processed within 48 hours on business days.

Items missing from package

You may request replacement for missing items by providing a photo of the shipping list and your order number. Your request will be processed within 48 hours on business days.

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